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Free express shipping on all Australian orders.

Shipping

Shipping and Same Day

Christmas Delivery

For Christmas delivery, please ensure you place your orders by the below dates. Given recent delays with Australia Post, we recommend placing your orders online as soon as possible.

  • NSW, QLD, VIC, ACT, SA, TAS – order by Sunday, 19th of December
  • WA, NT –  order before Wednesday, 15th of December
  • International – order before Friday, 3rd of December

All orders are shipped from our warehouse in Botany, NSW, Australia.

  • Orders placed before 10:00am AEST (Monday to Friday) are dispatched on the same day.
  • Orders placed after 10:00am AEST (Monday to Friday) are dispatched the following business day.
  • Once your order is received you’ll be notified by email.
  • We’ll also notify you and provide tracking information when your order is dispatched.
  • For a more specific ETA in domestic locations, we recommend using the Aus Post Calculator.

Same Day

  • Orders placed before 11 am AEST (Monday – Friday) will be delivered between 6:00 pm – 9:00 pm the same day. Please make sure you nominate an address on the order where someone will be able to receive the parcel in the evening.
  • This service is only available to a limited range of NSW metro postcodes and will appear at checkout if applicable.
  • If you are based in the Sydney metro area and your postcode falls outside of this list, please contact customer care to see if we can organise something for you.

 

Click & Collect

If your order is eligible for Click & Collect, the option will be displayed at the first stage of checkout.

  • Orders placed before 4:00pm can be picked up on the same day. Orders placed after 4:00pm can be picked up the following day. You’ll be contacted via email when your order is ready for pick up. You can collect your order at your preferred Venroy store.
  • The collection time for Click and Collect orders placed in Melbourne is between 5:00–5:30pm. These hours are due to store closure due to COVID-19 lockdown.
  • For Click and Collect orders placed in Sydney and Brisbane, our store staff will be in touch once your order is ready for collection.
Contact Us

If you’d like to speak with someone at Venroy, please don’t hesitate to get in touch.