All orders are shipped from our warehouse in Botany, NSW, Australia.
- Orders placed before 10:00 am AEST (Monday to Friday) are dispatched on the same day, and in peak trade, an additional 2-3 business days.
- Orders placed after 10:00 am AEST (Monday to Friday) are dispatched the following business day, and in peak trade, an additional 2-3 business days.
- Once your order is received you’ll be notified by email.
- We’ll also notify you and provide tracking information when your order is dispatched.
- For a more specific ETA in domestic locations, we recommend using the Aus Post Calculator.
- Orders placed before 11 am AEST (Monday – Friday) will be delivered between 6:00 pm – 9:00 pm the same day. Please make sure you nominate an address on the order where someone will be able to receive the parcel in the evening.
- This service is only available to a limited range of NSW metro postcodes and will appear at checkout if applicable.
- If you are based in the Sydney metro area and your postcode falls outside of this list, please contact customer care to see if we can organise something for you.