Shipping

All orders are shipped from our warehouse in Botany, NSW, Australia.

Orders placed before 10:00am AEST (Monday to Friday) are dispatched on the same day.
Orders placed after 10:00am AEST (Monday to Friday) are dispatched the following business day.
Once your order is received you’ll be notified by email.
We’ll also notify you and provide tracking information when your order is dispatched.
For a more specific ETA in domestic locations, we recommend using the Aus Post Calculator.

If your order is eligible for Click & Collect, the option will be displayed at the first stage of checkout.

Orders placed before 4:00pm can be picked up on the same day. Orders placed after 4:00pm can be picked up the following day. You’ll be contacted via email when your order is ready for pick up. You can collect your order at your preferred Venroy store.
The collection time for Click and Collect orders placed in Sydney and Melbourne is between 5:00–5:30pm. These hours are due to store closure due to COVID-19 lockdown.
For Click and Collect orders placed in Brisbane, our store staff will be in touch once your order is ready for collection.

If you’d like to speak with someone at Venroy, please don’t hesitate to get in touch.

Call Us

Sometimes it’s easier to speak to someone. Please call anytime between business hours.

Any Questions

Need help? Please email us and we’ll get back to you shortly.

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Wanting an immediate response? We’re online and available 9.30am–6pm weekdays.

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