**FREE EXPRESS SHIPPING on all Australian Orders**
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Copy of SHIPPING INFORMATION including DHL

Holiday Season Shipping

While we post out all local deliveries via Aus Post Express from our warehouse in Sydney, due to potential postage delays over this period, we advise ordering by 16th December 11:59PM to guarantee delivery before Xmas. If you don't want to risk waiting for the postman, head to one of our stores. Info here.  

 

Office Closures

  • Christmas Day 25th December 2019
  • Boxing Day 26th December 2019
  • New Years Day 1st January 2020
We will be processing orders on the below dates over the holiday period

  • 27th December 2019
  • 30th December 2019
  • 31st December 2019
  • 2nd January 2020
  • 3rd January 2020
As per usual...

  • Orders placed before 10am AEST are dispatched on the same day
  • Orders placed after 10am AEST will be dispatched the following business day
  • You will be notified by email that your order has been received, following this, tracking information for your parcel will be emailed at time of dispatch

    Shipping Options 
    AUSTRALIA
     Services Estimated Delivery Cost
    EXPRESS SHIPPING (Metro areas excluding Adelaide + Perth)
    1-2 Business Days
    FREE SHIPPING
    EXPRESS SHIPPING (Rural Areas) 2-4 Business Days FREE SHIPPING
    • We ship all our online orders via Australia Post's Express service
    • Orders placed before 10am AEST Monday - Friday are dispatched on the same day.
    • Orders placed after 10am AEST Monday - Friday will be dispatched the following business day
    • You will be notified by email that your order has been received, following this, tracking information for your parcel will be emailed at time of dispatch
      For more specific ETA's on Domestic locations, we recommend using the Aus Post Calculator
      INERNATIONAL
      Location Estimated Delivery Cost
      New Zealand
      1-2 Business Days
      $40 AUD flat fee

      Asia + South Pacific
      1-3 Business Days
      $40 AUD flat fee
      USA, Canada + UK
      1-3 Business Days
      $40 AUD flat fee
      Rest Of World 2-7 Business Days $40 AUD flat fee
      • We ship all our international online orders via DHL Express
      • Orders placed before 10am AEST Monday - Friday are dispatched on the same day.
      • Orders placed after 10am AEST Monday - Friday will be dispatched the following business day
      • You will be notified by email that your order has been received, following this tracking information for your parcel will be emailed at time of dispatch
        Will I be charged taxes and duties?
        • If you do not live in Australia or the United States, please be aware of any import duties and taxes that may be charged on delivery into your country. Although this does not always occur, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold (if it exists) for goods imported. These charges depend on your country’s import legislation and will not be covered by Venroy.