- Submit your order number and email to our Returns Portal.
- Once you have submitted your return, please post your parcel to the address below; do not post your parcel before you receive approval on the return.
- We offer flat rate returns on Australian orders. A pre-paid returns label will be issued for a flat rate of $12.00, which will be deducted from your refund at the time of processing.
C/O Plan A Logistics
9–14 Byrnes St
Botany, NSW, 2019
- Please note, that local post services can take 5–7 business days to return your parcel. At that point of processing, we will confirm its arrival, and your refund, exchange, or store credit will be applied. We appreciate your patience.