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Please note that we will not be accepting any returns for items purchased at 50% off during our sale. All sales on these items over the 48 hrs will be final.
Return Your Order
*Please note that we do not accept returns on Swim Bottoms
To make a return
1. Apply for returns approval
Submit your order number and email to our returns portal via this link so we can approve the return before you send it back. Please allow up to 24 working hours for approval to come through.
2. Post Your Return
Once you've received approval, please mail your parcel back to the below address:
C/O Plan A Logistics
9-15 Byrnes St
Botany, NSW, 2019
+61 2 9700 0709
*please allow 2-3 business days once we've received your return for us to process the refund or exchange. If you are experiencing any longer than expected delays, please get in touch with our customer service team so we can help you out
We offer exchanges on items returned back to us within 30 working days. Due to the fast sellout on a lot of our pieces however, we advise that you re-purchase your desired item live to ensure you don't miss out. You can then send the original back for a traditional return and refund, otherwise we cannot guarantee that the stock you have requested will still be available by the time we have received and processed your return.
My item is damaged/faulty
For any more questions regarding returns...